Privacy Policy

Effective Date: 10-24-23
Last Updated: 12-03-25

By opting into our SMS services, you represent that you are at least 18 years of age FinancialHeroFirm (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us in any way.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide to us, including:

Full name

Date of birth

Social Security Number (when necessary for credit repair work)

Mailing address

Email address

Phone number

Credit reports and related documents

Payment information

B. Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type and version

Device information

Cookies and tracking technologies

Website usage data (pages visited, time spent, etc.)

C. Third-Party Information

We may receive information from:

Credit bureaus

Financial institutions

Payment processors

Marketing or advertising partners

2. How We Use Your Information

We use your information to:

Provide and manage our credit repair services

Verify your identity

Communicate with you regarding your account or services

Improve our website and services

Comply with legal and regulatory requirements

Process payments and prevent fraud

Send newsletters or updates (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information.
We may share your information with trusted third parties, including:

A. Service Providers

Such as:

Credit bureaus

Payment processors

Customer support platforms

Secure document storage systems

B. Legal Requirements

We may share information if required to:

Comply with federal, state, or local laws

Respond to subpoenas or legal processes

Protect our rights, safety, and property

C. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance user experience and analyze website performance.
You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption

Secure servers

Access controls

Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your state or jurisdiction, you may have the right to:

Access the personal information we hold

Request corrections or updates

Request deletion of your information

Opt out of marketing communications

Request a copy of collected data

To exercise any rights, contact us at:
Email: [email protected]
Phone: +1(267)754-6368

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we learn that data from a minor was collected, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our website means you accept the updated terms.

10. SMS Privacy & Data Sharing

We respect your privacy when it comes to text messaging and mobile communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We only use your mobile information to send you messages directly related to your relationship with us, including appointment confirmations, reminders, and responses to your inquiries. Message frequency varies.

By providing your phone number and opting into SMS communications, you consent to receive text messages from us for these purposes. You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Message and data rates may apply depending on your mobile carrier plan.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

FinancialHeroFirm
19314 Ryan Rd, Detroit, MI 48234
Email: [email protected]
Phone: +1(267)754-6368
Website: financialherofirm.com

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1. If your Privacy policy states that information is shared with affiliates/third parties, Please ensure that you have this clause added under data sharing information: 

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."

2. In the case that you do not have any data sharing information in your privacy policy, Please make sure to add this clause to ensure compliance: 

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.